erek mancingPrivacy Policy

This page describes what we collect when you use erek mancing and how we keep that data protected. We collect personal information necessary to verify your identity, process your transactions, and deliver our service where local law permits. Our commitment is to be transparent about what data we hold and how we use it.

When you open an account on erek mancing, join a slot tournament, or make a withdrawal, we gather details that help us serve you reliably and prevent fraud. We do not sell your data. We keep your information secure using standard encryption and access controls. If you have questions about this policy or your data, our support team responds during business hours.

erek mancing operates across major Indonesian cities including Jakarta, Bandung, Surabaya, and Medan. Depending on your location and the payment method you select—whether DANA, e-wallet, mobile banking, or bank transfer—we may process your data differently. This policy outlines how we handle that information.

What We Collect on erek mancing

We collect your full legal name, date of birth, national ID number or passport details, and proof of address when you sign up for erek mancing. We use this information to verify your age and identity before you can deposit or access any market. We also collect your email address and phone number to send account notifications and enable account recovery.

When you play on erek mancing—whether slot games like Aviator, Sweet Bonanza, or Gates of Olympus, or live-dealer tables—we log every transaction: amounts, timestamps, game IDs, and outcomes. This record is accessible to you at all times through your account history. We retain transaction data for compliance and dispute resolution.

We collect your payment information indirectly. When you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), your payment processor handles card or account details. We never store your full payment credentials on erek mancing servers. We record only that a deposit was made, the amount, and the payment method used.

How We Use Your Data on erek mancing

We use your personal information to verify your identity through our KYC (Know Your Customer) process, process your deposits and withdrawals, and deliver slot tournaments and live markets. We also use your data to send account notifications—such as withdrawal confirmation, login alerts, or tournament schedules for Aviator and other games. During holidays like Idul Fitri or Idul Adha, we may send service updates if our payment providers have slower processing windows.

We analyze transaction patterns to detect fraud, money laundering, or other abuse. If we spot unusual activity—such as rapid deposits followed by immediate large withdrawals, or logins from unusual locations—we may freeze your account pending investigation. This protects erek mancing and all our members.

Third-Party Processors and erek mancing Data

We share your data only with processors who handle payments, identity verification, and anti-fraud services. These third parties are contractually bound to protect your data and use it only for the services we request. We do not share your information with advertisers, marketers, or unrelated third parties. Our payment processors (online payment, e-wallet, mobile banking, local payment, and Indonesian banks) may store their own copy of your transaction details according to their privacy policies.

Your Rights on erek mancing

You can request a copy of the data we hold about you. You can ask us to correct inaccurate information, delete your account, or export your transaction history. You can also disable non-essential cookies. To exercise these rights, contact our support team. We will respond within 10 business days.

Cookies and Tracking on erek mancing

We use cookies to keep you logged in to erek mancing and to remember your preferences (such as your preferred language or payment method). We also use analytics cookies to understand how our platform is used—for example, which slot games are most popular or how many members access erek mancing during Liga 1 matches. You can disable non-essential cookies in your browser settings without losing core account functionality.

Our Data Protection Commitments on erek mancing

We encrypt all data transmitted between your device and erek mancing servers using TLS 1.3. Our servers are located in secure data centres with access controls and backup systems. We conduct regular security audits and penetration testing to identify and fix vulnerabilities before they are exploited.

We do not retain your data longer than necessary. Transactional data is kept for seven years to comply with anti-money-laundering regulations. Account verification documents (ID copies, address proofs) are kept for the lifetime of your erek mancing account plus three years after closure. If you close your account, we delete personal data after this retention period unless law requires us to keep it longer.

If we suffer a data breach affecting personal information, we will notify you by email within 72 hours and describe what happened, what data was compromised, and what steps we are taking to prevent recurrence. We cannot prevent all breaches, but we commit to responding transparently and without delay when they occur.